General Data Protection Regulation (GDPR)
We have updated some of our Data Protection Policies in line with the new General Data Protection Regulation which comes into force on 25th May 2018. For further information, please follow the link on the left hand side of our website homepage
If you receive a text message from the NHS asking you to contact your surgery to update your records - please ignore and delete this message. We suspect that this is a scam being sent to patients.
Sharing Your Information - The Derbyshire Health and Social Care Record
Your health and social care records contain important information about you. Making that information available to health and social care staff involved in your care means everyone can work together to give you the best support needed. In Derbyshire, information held on your records may be securely shared with appropriate professionals who are working with you to provide support, so your information is available when it is most needed. For further information about this, please visit:
Our Practice was inspected by the Care Quality Commission (CQC) on 15th September 2016 and has been awarded 'Good' rating. To read the full report, please 'click' the Care Quality Commission link on the right hand side of the home page.
Do you have any communication/information needs?
If you have any communication/information needs relating to a disability, impairment or sensory loss and require information in an accessible format, such as large print, Easy Read or Braille, please contact the practice by telephone on 01332 292939, by email at SDERCCG.C81652-Reception@nhs.net or ask a receptionist
Patient Survey Results
Thank you to all our patients who took the time to complete our recent patient survey. The results can be viewed by clicking the 'Patient survey Report' tab on the right hand side of our website home page.
The results will be discussed by our patient participation group at their next meeting in August
Online Patient Access
You can now access our online appointments, order your prescriptions and view your medical record through Patient Access, for more information about how to do this please click on the Online Services button under Further Information. The old prescription request form has been discontinued.
Please ask at reception about 'Patient Access'. 'Patient Access' is a safe and secure way of ordering your repeat medication, booking GP appointments and viewing your medical record online.
Please click the 'Carers Direct' link on the right handside of the home page for information on Carers workshops
Protect yourself against meningitis and septicaemia by having Meningitis vaccination before you go. Any student aged 17-24 entering university for the first time, who has not had Meningitis ACWY vaccination since aged 10 is eligible for vaccination. Please contact the surgery and make an appointment with the practice nurse.
Friends and Family Test
How likely are you to recommend our practice to friends and family if they need similar care or treatment?
We value your comments and would be grateful if you could complete the 'Friends and Family' test - two very quick questions, by 'clicking' the 'Friend and Family Test' link on the right.
Friends & Family Comments - May 2018
- I find all the staff that I come across to be extremely polite and kind. Communication is excellent. I haven't come across another NHS service in Derby that is so consistently good. GP is thorough as well as polite too.
As part of the 2015/16 General Medical Services contract, all patients (including children) should be informed that they have been allocated a named GP who will be responsible for their overall care at the practice.
All our patients have been allocated a named doctor. This does not mean you can only see this doctor. You are quite within your rights to book, in advance, to see any doctor you choose or continue to see the GP who is available on the day. Therefore, you should not see any change in the day to day running of our practice or your care.
If you wish to know who your allocated named GP is, please contacted us or request this information when you next attend the surgery. If you would like your allocated named GP changing, we will make reasonable efforts to accommodate your request.
Please remember, this DOES NOT affect which doctor you see at the practice.
Information about you helps us to provide better care. Please read some IMPORTANT information on 'Care Data' and how this affects you. This can be found by clicking the 'Care Data' link on the right handside of our website home page.
Herpes Zoster Vaccination (Shingles)
As older people are more likely to get shingles, the national shingles immunisation programme for people aged 70, 71, 72, 73 and 74 and 78-79 has been introduced by the Department of Health from September, to protect those most at risk from shingles. This is a phased programme over the next few years. Therefore, NOT everyone will be eligible for the vaccine this year.
From 1st September 2017 routine shingles vaccination is available for patients born between 2nd September 1942 and 1st September 1947 and those born on or after 2nd September 1938 and aged 78 up until their 80th birthday.
People aged 80 and over are not eligible for the vaccine.
For more information please visit www.shinglesaware.co.uk
Are you interested in joining our Patient Participation Group (PPG)?
We now have a small group of patients who meet face to face to discuss our practice and the services we provide.
The purpose of the group is to ensure that patients and carers are involved in decisions about the range, shape and quality of services provided by the practice.
If you are a patient of our practice and would be interested in joining the Patient Participation Group, please contact the Practice Manager for more details.