Medicine Order Line (MOL)
Telephone: 0115 855 0260
The Medicine Order Line (MOL) is a convenient way to order your prescriptions via a dedicated telephone line where you will speak to an experienced Medicine Order Line Operative.
The MOL is one of many ways for you to order your prescriptions. Our aim is to ensure patients are using a service that most suits them. Alternatively, you can order your prescriptions by emailing the MOL with your name, date of birth, GP surgery and telephone number – one of the MOL operators will call you back within 48 hours to process the prescription request, they will attempt to call back three times.
Their operating hours are Monday – Friday 08.00 an – 16.00pm (excluding weekends).